On retreats: nail the 'vibes' and venue
By Vaidehi Agarwalla šø, Amber Dawn @ 2022-10-28T07:43 (+56)
This post is part of an ongoing series: Events in EA: Learnings and Critiques.
This year I attended a few retreats[1] with different goals and audiences (mostly for people already fairly involved in EA). This post lists some observations and lessons I took away from them about how I would want to run a retreat.
Iāve probably written some suggestions with more confidence than is warranted - I have strong opinions that are weakly held. For brevity, I've not always delved into my reasoning for every specific point, but I'm happy to expand in the comments! Iāve shared early versions of this advice with a couple of people running retreats, and it seemed to be helpful.
Not all of this advice will apply to any one retreat, I think the best way to read this is to take what makes sense given your goals and use those. I think most of these suggestions are useful for community retreats; and maybe ~30-60% are useful for professional retreats. I'd be really excited for more people to share their reflections on what's worked and what hasn't.
Nail the 'vibes'
Your goal is (probably) to help people make friends. For this reason, the vibes matter. Take time to observe how the attendees are interacting, and regularly ask the most perceptive or senior attendees how itās going. Itās important to preserve participantsā intention, energy, and eagerness to participate proactively.
Go light with the schedule & be flexible with content
Creating a schedule is always difficult, but when in doubt I advocate for cutting things (ruthlessly). I think that attendees will ultimately care more about the overall flow and atmosphere than that extra session.
- Have a shorter āworkā day of (high quality) scheduled events to leave enough time for chilling and socializing (e.g., 10am-5pm). This will give participants time to make friends and prevent them getting too tired. That being said - make sure the content you do have is excellent.
- Be willing and able to pivot - donāt be scared to throw out the schedule and do something else if you feel participants aren't resonating with the content you have, or someone makes a suggestion that seems good.
- Factor in downtime for attendees to recover from travel.
Make people feel comfortable and relaxed
- Try to avoid people coming late: It can feel bad to miss the first day. If people must come late, batch latecomers and have someone give them an orientation and introduce them to other participants. Consider introducing latecomers to someone beforehand, so they know at least one non-organizer when they arrive.
- Check in with folks: Organizers can identify and periodically check on (e.g.) the 30% of participants who are most likely to feel out of place: for example, newer EAs or people who are less well-connected.
- Look out for each other: The German funconference had āawareness facilitatorsā who would support you in case of physical & mental health problems or if you felt like someone crossed your boundaries, and who would keep information confidential. I thought this was a really good thing to have.
- Help people get to know each other before the retreat: You can share a ānames and facesā deck of all the attendees for people to read, and also print them and put them out in the common areas.
- Consider activities which allow people to seek help and be vulnerable, if it makes sense: I have found Hamming Circles during retreats to be quite helpful and a positive experience (and others who've participated say the same). However, they can be very intense and it's likely that I had a positive experience because I only opted into them when I already trusted the people around me, felt open to the experience, and when the activity was being run by someone who was experienced in running these kinds of activities.
Think about ways to facilitate group bonding
Big group bonding activities can be really magical and powerful, but itās hard to create them successfully.
The first and last events are good opportunities for group bonding, because people are most likely to attend them. In the final activity at the India community retreat, everyone had paper taped to their back and wrote notes on each othersā paper. Almost every participant wrote something for each other, and it was a really fun, physical activity - at one point half the people in the room were in a long chain writing on each others' backs. You didn't have to write something for everyone, but everyone wanted to share the positive energy with each other.
Physical sports & games are great. Theyāre fun, shake up the routine and can push people a little outside their comfort zone. Ideally, book a venue with a big outdoors area and bring basic sporting equipment like table tennis rackets, balls, frisbees etc. You could also play some more unusual games like Jugger, Quidditch or capture the flag.
Encourage ownership through participation: Consider having "unconference" elements to your retreat, where participants can propose their own events. I think it's a great way to help the retreat feel more meaningful and encourage different kinds of connections between participants. You can have a big chart in a common area where people can propose events and (before the event) an editable / commentable schedule page.
Have one event that everyone participates in. For example, the EA funconference had an open mic night around a campfire which included an epic beatboxing/rapping duo performing ā500 million, but not a single one moreā. At the community builders in Asia retreat, we had a really fun karaoke night featuring songs from over 10 countries. These kinds of events felt really important for bonding. The atmosphere felt very wholesome - they werenāt āpartiesā, and there wasnāt much alcohol consumption.
Encourage intentionality
- If you're a main organiser, be present: Find someone to handle as much of the operations work for you, so you can be present with the participants and help make their experience great. You will have a big impact on setting the tone of the event and making connections with participants.
- Communicate your goals: Communicate with participants a lot beforehand about the retreatās goals. Older community members can and should shape the experience of newbies. They should talk to newer people and figure out what makes them excited to attend. Share the agenda in advance and get people to do pre-event reflections or give suggestions on goals.
- Morning huddles: Huddles are pre-assigned groups of participants. Iām confused by them - they seem like a really good idea, but in practice, Iāve seen them have mixed success. They are probably most feasible on Day 1 (and maybe 2). It's easier to get huddles to meet at a fixed start time - e.g. the first activity at the beginning of the retreat. Morning huddles can be tough if folks wake up at different times or are scheduling 1-1s, and as the day progresses people get more scattered.
- It seems generally good for huddle leaders to be more experienced, friendly and welcoming folks, who are willing to go out of their way to foster a good environment, but otherwise I like randomizing huddles to help people meet new folks.
- It could be cool to experiment with creating huddle group chats a few days in advance of the conference and having huddles meet virtually before the retreat starts to reflect on their goals.
- For community retreats, participants could share personal goals rather than impact-related goals (people will likely share those goals with each other anyway). At the fUnconference, people shared goals like āI want to get out of my comfort zoneā or āI want to make friendsā. Their huddle participants then tried to help them achieve those goals, which was really nice.
Get the venue right, but don't worry about being fancy
The venue is one of the most important practical aspects that influences the vibe - by influencing participants' initial impressions and shapes what kind of interactions participants can easily have. Some thoughts:
- Prioritize accessibility and logistics support in a venue. The ideal venue for most retreats is <1 hour drive from a big city, accessible by public transport and one where venue staff can handle a lot of the basic logistics set-up.
- Consider a venue that can accomodate 1-1s and different kinds of social spaces: It's nice to have a central common area for coordination, but also enough (indoor & outdoor) nooks for 1-1s. If you want to have a party night, I'd try to find a venue where you could also have a separated quieter area for those who prefer it.
- Try to have a space available 24/7: Have a (ideally large, comfy & relaxed) room available 24/7 - it's a shame to have to cut a night short because there's no where to go, and it's also sad to be in your hotel room early in the morning if the venue hasn't opened yet.
- It's okay for participants to have some communal chores or share rooms: the funconference had communal chores, and I think this added to the overall atmosphere - it was really nice to see everyone chipping in and helping out. It's also fine to share rooms or bathrooms (unless someone has accessibility-related needs) - but for more professional retreats, I'd ensure roommates have similar sleeping schedules.
- Some small things that can make a big difference: Basic toiletries, charging wires for all phones, lots of blankets, spicy condiments (e.g. hot sauce and chili powder), fruits and other healthy snacks at your snack table like protein bars, nuts, veggie sticks & dips, and some unhealthy snacks.
- Communications: Keep daily announcements <5 mins, make a schedule on Notion, a Slack channel in your local workspace and two group chats - one for announcements and one for informal chatting. Schedule message announcements for all events, because people sometimes forget.
Thanks to all the lovely organisers who ran some fantastic retreats this year!
- ^
I think we should call them something other than retreats if they are more professional / work-related
OllieBase @ 2022-10-28T10:31 (+21)
I've supported lots of retreats as part of my role at CEA and read lots of feedback forms. I only skimmed this post but I think this is great advice and matches the intuitions I have. I'll likely send this to retreat organisers I'm supporting. Thank you for writing this!
Harry Taussig @ 2022-11-10T16:24 (+14)
I totally agree here if we are talking about giving people the best experience, which is a lot of what we want to do to facilitate friendships that will support people long-term in their motivation and making big decisions related to their career or life that could be quite impactful.
I also worry about feedback loops here, and how it's easiest to optimize for people giving you good reviews at the end of your event, which means optimizing for people's happiness over everything else.
I'd be very excited about events and retreats that more consistently do follow-ups 1-12 months after the event so we can see what really impacted and supported people. I'm guessing a lot of is vibes, but it could be a lot less than I currently think (my position is currently similar to yours). There are big impactful wins to be had that optimizing for people's well-being will liekly not get us to.
For more on this you can check out similar thoughts from this forum post on why CFAR didn't go as well as planned, or Andy Matuschak's thoughts on "enabling environments".
Vaidehi Agarwalla @ 2022-11-11T06:39 (+4)
Strong +1! Don't think I have much more to add here - I think doing more post-event follow up would be great.
Would also be interesting to think through complications attributing value from a event several months prior, especially when people who attend one event usually attend a bunch more, and disentangling the impact from each could be hard - curious if you've thought about ways to address that.
Harry Taussig @ 2022-11-11T18:06 (+2)
I have not!
But I would guess that about the closest you can get is doing user interviews (or surveys but I don't think you could get many people to fill them out) multiple months out, and just asking people how they think it affected them, and how counterfactual they think that impact was. I think people will have good enough insight here for this to get you most of the valuable information. My first EAG was the difference between me working in an EA org and being a software engineering. My most recent EAG did almost nothing for me, on reflection, even though I made new connections and rated it very highly.
I think just asking this directly probably gets us closer than trying to assign what portion of the impact each particular event might get, even though I agree in reality the picture is much more complicated than this.
And if anyone has ideas on how to do better impact on analysis than this on events, PLEASE tell me. But I think this is already a huge improvement on my sense of what the default impact analysis for EA events is, and anything more complicated won't give us too much more information.
Linda Linsefors @ 2022-12-25T14:58 (+8)
I don't like Hamming circles. I tried it twice (I think) both times where in groups of 4 with people I did not know where well, and with about 20 minutes per person. It was very stressfull.
When it was someone else's time to get help, I felt left out and useless, since someone else who knew the person we where focused on, knew them better, and took up all the space. I did not want to to interrupt to insert my self, since that would have been selfish, and this time was not about me, so I just quietly felt bad.
When it was my time to get help, it was useless because 20 min was not enough time for them to understand me well enough to say something helpful. It wasn't terrible, but I think it was net negative for me. Opening up about my problem is emotional and therefore tiering, and it's generally not something I like doing under time pressure.
I don't know how common my experience is. I'm not very typical. But in this case I don't think I'm very unique.
Over all, I recommend against hamming circles, in situation where people don't know each other very well. And I recommend against it even stronger in situation where some people know each other well and others don't, because it's even worse to have a bad experience when others talk about how great it was for them.
Generally watch out for activates that insiders like a lot, but witch may be a very different experience for people who are less connected. These are extra tricky to weed out, since it's hard as a newcomer to speak up against it, when all the people with more status and connections talk about how great it is.
I fell into this trap once as an organiser, with an other activity. I've been to some events which ended with a gratitude circle, i.e. everyone stands in a circle and then everyone is invited to publicly thank other people for things. Lot's of people seemed to like it, so I included it in one of my events. Later I learned from privet conversation that several people (probably most people) didn't like it, for what should have been obvious reasons. The gratitude circle is nice if you're high status or very socially secure, but not so much otherwise. I should have noticed this! I didn't even like the gratitude circle my self. I just got sweeped away by a few people talking about how great they though it was, and no one publicly saying otherwise.
Haming circles is not as obviously bad as the gratitude circle, but I still think it's in a similar category.
Jack Lewars @ 2022-10-30T10:11 (+2)
This is really useful, thank you!
Just a quick note that I have heard differences of opinion on solo vs shared rooms, especially for professionals. Some people have reported strong preferences for having their own living space and bathroom.
Vaidehi Agarwalla @ 2022-10-30T21:21 (+2)
Thanks Jack - and that's a great point retreats re retreats for professionals. The retreats I had in mind were definitely more community-centric which tend to be less formal and have younger participants, on average. I'd imagine that people attending company / org retreats might also have stronger preferences for having separate living spaces as well.