Suvita is hiring an Operations Officer

By Suvita @ 2025-07-31T00:06 (+11)

TL:DR; Suvita is looking for an Operations Officer to keep our internal systems running smoothly and support our growing team behind the scenes. It’s a great opportunity for someone who’s excited about making operations seamless, supporting others, and improving workflows in a mission-driven organisation. Read the full job description to learn more.

Position Summary

Application Deadline: Rolling, until August 3rd, 2025

Start date: As soon as possible

Location & Travel: Remote in India with a preference for Pune or Patna. Travel 1-2 times per quarter, including occasional long-stay trips (~2 weeks).

Salary: ₹50,000 - ₹75,000 per month (negotiable for outstanding candidates)

Language: Fluent in English and Hindi

How to apply: Fill out this application form (<10m)

Contact: careers@suvita.org 

About Suvita

Suvita is an impact-driven, evidence-based nonprofit focused on increasing uptake of routine childhood vaccinations in India. Roughly half of the 19 million children who still miss basic vaccines are based in India, where one child dies every four minutes from vaccine-preventable diseases. We run two rigorously tested, complementary programs:

1. Immunization ambassadors: We identify and train local opinion leaders to volunteer as vaccination advocates to share reminders with families in their communities.
2. SMS reminders: We send personalised SMS messages to caregivers to prompt timely attendance at government clinics.

Since our founding in September 2019:

• One in ten children born in India benefits from our SMS vaccination reminders.
• We’ve reached over 40 lakh families and enabled an estimated 84,000 children to become fully vaccinated.
• We are partners with government health departments in multiple Indian states, including Maharashtra and Bihar
• GiveWell estimates that it costs $1-2 per child reached, which is 23× as cost-effective as their bar of unconditional cash transfers.
• We have been incubated and funded by sector leaders like The/Nudge Foundation, Ambitious Impact (formerly Charity Entrepreneurship), Mulago Foundation, GiveWell, D-Prize, Founders Pledge and Schmidt Futures.
• We have appeared in YourStory, Vox, Giving What We Can and the 80,000 Hours Podcast.

About the Role

Suvita is hiring a mission-driven, detail-oriented operator to keep our internal systems running smoothly and help the rest of the team thrive. This is a hands-on role for someone who takes pride in being the go-to person others rely on—solving problems quickly, managing vendors and logistics, and making sure the small things never fall through the cracks.

You’ll coordinate travel, handle reimbursements, track equipment, and support events and team logistics—while steadily improving how these systems work. Whether it’s tightening up a payment workflow or making vendor management more efficient, you’ll have day-to-day autonomy and ownership over how your work gets done. You'll also help the team navigate our internal systems and processes with ease.

This role is ideal for someone who’s highly dependable, quietly proud of making things run well, and eager to improve existing workflows. Over time, you may grow into broader ownership of operational systems as Suvita scales. If you love helping others succeed by building reliable, behind-the-scenes support systems, we’d love to hear from you.

Responsibilities

• Act as the first point of contact for internal admin and operations-related requests; triage and resolve or escalate as needed.
• Plan and coordinate domestic travel and accommodation for team members.
• Organize team events, offsites, and all-hands meetings, handling logistics end-to-end.
• Manage vendor relationships for office or co-working spaces, including rent, utilities, and services.
• Process staff reimbursements accurately and promptly.
• Assist team members with insurance platform onboarding, troubleshooting, and claims.
• Support procurement and inventory management of IT equipment and software.
• Build or improve systems to streamline, automate, or document recurring workflows.
• Provide general support across operations tasks as needed.

Who you are

• Deeply committed to impact and aligned with Suvita’s values.
• Have at least 2–5 years in administrative, people ops, or office management roles in India.
• Have experience in Google Workspace, Slack, Airtable or other similar digital communication tools.
• Have experience in and are comfortable working in remote or hybrid set-up.
• High agency: You can find a way to get done what needs to be done, without waiting for conditions to be perfect or otherwise blaming the circumstances
• Service-oriented team player: You thrive on enabling and empowering others. Delivering this with outstanding quality gives you great joy and satisfaction.
• Dependable & conscientious: When you say something will be done, it will be done. You are able to work independently with minimal supervision.
• Detail-oriented & highly organised: You make sure all the minor details are taken care of to have a smooth-running system.
• Flexibly and enjoy a high task volume: You can juggle multiple items and know how to prioritise and switch between tasks.
• A strong communicator: Able to handle internal and external communication with clarity and warmth.

What we offer

Our mission drives everything we do: delivering evidence-grounded programmes that raise childhood vaccination rates and save lives. Our shared purpose fosters a culture of genuine care—people look out for one another, challenge assumptions, and welcome fresh perspectives. 

At Suvita, you’ll join a mission-driven team rooted in strong values, with a dynamic and focused way of working that gets results. Most of us are based across India, with a few teammates overseas, so we lean on clear communication and regular check-ins to stay connected. We have social chai-pakoda hangouts and chai-nalanda sessions to learn new skills or ideas. You’ll have pretty typical working hours with flexibility for family or personal commitments

• An opportunity to directly improve the lives of tens of thousands of children across India.
• High-autonomy role with real influence over Suvita’s administrative ops and our ops systems going forward
• A generous time off policy, including 35 days paid holiday leave plus 12 days paid sick leave.
• Comprehensive group health insurance and an employee assistance programme (mental-health support)
• The chance to contribute to programmes that deliver outsized, measurable impact on public health

Application Process

Here’s a summary of the application process for a successful candidate. We might make adjustments.

• Complete the application form by August 3rd.
• Complete a short work test
• Attend an initial screening call
• Complete a longer work test
• Attend 1-2 interviews
• Submit references

If you have any questions about the position or the application process, please email careers @suvita.org. 

We welcome applications from a broad range of candidates and strongly encourage individuals from underrepresented groups to apply. We believe that teams benefit from a variety of perspectives and experiences, and we strive to ensure that all decisions regarding hiring, compensation, performance evaluation, etc. are made fairly and without bias. We do not tolerate discrimination based on age, caste, disability, sex, race, religion or belief, gender or gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation. If you require accommodations during the application process, please let us know.