Probably tell your friends when they make big mistakes

By Chi @ 2023-06-01T14:30 (+98)

Big mistakes = Doing something that is actively harmful or useless by their own lights and values, i.e. doesn't help them achieve their life goals. (Not: Doing something that isn't in line with your values and goals.)

A lot of people think that others in the EA-ish community are trying to do something impactful but end up doing something harmful or useless. Sometimes they also work on something that they are just not very good at or make other big mistakes. A lot of people never end up telling the other person that they think they are making big mistakes. Sometimes people also just have one particular argument for why the other might do harmful or useless work but not be sure whether it's a bad overall. This also often goes unsaid.

I think that's understandable and also bad or at least very costly.

Epistemic status: Speculation/rant.  I know of another person who might post something in this topic that is much more rigorous and has actual background research.

Upsides of telling others you think they are making big mistakes, wasting their time, or doing harm:

That said, I often don't do a great job at this myself and think telling others you think their efforts would be better spent elsewhere also has significant costs, both personal and on a community level.

Downsides of telling others you think they are making big mistakes, wasting their time, or doing harm:

So, where does this leave us?

Some ideas and recommendations based on speculation and intuition

Finally, you don't have to do any of this. Sharing your honest thoughts can cost you a lot and you should spend your resources on whatever you want to spend them on.

Be brutally honest with me & ask me for advice

You can give me anonymous feedback. I really care about what I do with my life - If you think I could be doing better, please tell me. I'm also happy to receive short, low quality, low information feedback, although the opposite is preferred of course. If you wanna be extra fantastic and give me non-anonymous feedback, so I can engage with you, I will be over the moon and very grateful - but don't let the perfect be the enemy of the good.

Also, if you think you have important thoughts to share with someone but you don't know how, feel free to dm me. I wrote this post in one go, so maybe I'll have more useful tips for how to actually go about sharing your honest thoughts in individual cases :) I might take a while to respond or decide not to engage in detail though.


Kirsten @ 2023-06-01T19:27 (+30)

I agree that giving feedback to your closest friends is a good thing! I don't like the term "brutal honesty", though, for two reasons:

1 gentle honesty is almost always better if you're sharing something tough to hear 2 the most important messages are often actually positive ones! people sometimes don't realize they'd be qualified for a particular job or could try a new path towards their goals

I think almost all of the time*, you can give your feedback in a way that says "I care about you and your goals," and that will often be appreciated.

*if you're skilled enough - it takes a lot of practice!!

Chi @ 2023-06-05T10:14 (+5)

I agree that gentle honesty usually > brutal honesty! I agree that this is important and some people would actually do better by giving (negative) feedback less often and more carefully. Thanks for clarifying!

I just wanted to ask for brutal honesty for me specifically because I wanted to lower the amount of effort necessary to give me feedback and push towards clarity whenever there's a trade-off between clarity and being gentle - but just for giving feedback to me in particular. I don't endorse universally doing that for everyone.

Nathan Young @ 2023-06-03T12:32 (+4)

This is well put.

Joseph Lemien @ 2023-06-02T02:38 (+4)

Agreed. It is possible to communicate with a very high level of honesty/candor/frankness, and to still involve kindness, respect, dignity, etc. Good communication is a skill, and when giving feedback (especially unsolicited feedback!) it is massively helpful.

Nathan Young @ 2023-06-03T12:40 (+17)

I guess I think possibly that a "high feedback" culture needs to be:

In particular, I sense most EAs should work on these things, rather than giving more feedback, unless the person has asked for it or are doing more than, say $100k of harm.

Also as a side note, sometimes a desire for feedback can be unhealthy. It can be a desire to provide feedback to others, or to not do the work to figure out what is right and wrong - "if everyone can give feedback and they aren't, my behaviour must be fine". Sometimes I ask for feedback out of a desire to hurt myself. I think in general feedback is good, but at times it can become pathological. I sense this isn't the case for most people. 

Chi @ 2023-06-05T10:33 (+12)

If not about "really bad" stuff then feedback should be consensual as a norm - As a community I think we should want to be opting into feedback rather than assuming everyone wants it.

I agree with this. It seems quite hard to implement well unfortunately. Asking if someone wants to hear some (negative) feedback can make it really hard for the other person to say no and already does some of the damage, so in some sense already takes away from it being truly consensual. There probably is some way to do this skillfully but it seems hard/if there is a way that just works and is easy to apply, I don't know it. That said, I think asking someone if there wanna hear some feedback and if now is a good time is usually better than nothing.

(That said, we might disagree on the details of in which cases non-consensual feedback is fine.)

People assume I want feedback a lot and frankly, I do, but some of it can be brutal. And I have pretty thick skin. I have been sad for days after EA feedback. I wouldn't want other people to be treated like this without opting into it

Interesting. I don't think I've made this experience (much - I had this kind of feedback once in 2019). Unless I just can't think of it right now (very possible, I'm very forgetful and easily miss obvious things), I don't think people give me much feedback at all. I wonder if some of the difference in what we emphasise comes from a difference in how people treat us based on demographics etc. (I'm a small woman while Nathan is a tall man. I think my conversation style also projects less perceived confidence than his. I would expect most people to expect me to be more sensitive.)

So maybe one unintuitive takeaway could be "offer marginally more feedback to people who most people based on a shallow impression wouldn't think can take it; be marginally more careful with feedback to people who most people based on a shallow impression would think can take it."

 

edit: Some context is that I wrote this post as a reaction to being frustrated over the years with concrete instances of people not sharing important negative feedback and finding it a bit crazy that people don't do so (not in they are crazy but it's crazy that the world works that way) - some of this is second-hand knowledge though.