AI Mental Health Chatbots for Low-Resource Settings: A Prioritization Framework

By Dawn Drescher, Anand Jeevanandham, Angie Hsu, Scott Blain @ 2025-12-01T17:41 (+10)

Summary: We're building an AI-powered mental health chatbot targeting populations with severe mental healthcare shortages. This post presents our framework for prioritizing which conditions and regions to focus on first, synthesizing data on global mental health workforce gaps, existing digital resources across 15+ diagnostic categories, and AI intervention suitability. A key consideration is “breaking the cycle of trauma and tyranny” – addressing conditions that contribute to insecure attachment and power-seeking behavior that perpetuate conflict and authoritarianism.

Note: This is the summary of our preliminary findings including personal observations and inferences. We consider this level of certainty sufficient for current purposes in this early exploratory phase. We’ve written this article with the assistance of Claude and Gemini. We seek further advice and suggestions for the refinement or reframing of the project’s scope.

Introduction

The supply of mental health workers per 100,000 population ranges from 67 in high-income countries to 1 in low-income countries. In all settings, though, there are people whose mental health problems are not addressed for lack of affordable and accessible care.

Recent advances in large language models (LLMs) present an opportunity to partially address this gap through scalable, low-cost interventions. Our team is developing an AI mental health chatbot and hopes to make it useful for populations with the least access to traditional mental healthcare.

However, mental health is vast: various diagnostic manuals contain hundreds of diagnoses each, which overlap in complex ways, and mental health needs vary dramatically across cultural contexts. We cannot effectively serve everyone simultaneously. This post outlines our systematic approach to prioritization and solicits feedback on our reasoning and potential blind spots.

Our Context and Constraints

Team composition: Multilingual team with fluency in English, German, Hindi, Tamil, Estonian, Finnish, and Mandarin.

Unique advantage: Team lead has direct connections within communities struggling with Cluster B personality disorders (ASPD, BPD, HPD, NPD) and familiarity with mentalization-based treatment (MBT), potentially enabling culturally competent outreach to highly stigmatized populations typically underserved by existing resources. Our team also includes licensed psychologists and published psychology researchers.

Long-term motivation: Interest in “breaking the cycle of trauma and tyranny” – addressing the intergenerational transmission of trauma, insecure attachment, and personality pathology that contributes to authoritarian leadership and societal instability. This framework also suggests that healing trauma and fostering secure attachment in this generation can reduce power-seeking pathology and conflict risk in the next.

Current stage: Pre-launch prioritization phase. We’re determining which conditions and populations to serve first, rather than attempting a one-size-fits-all approach.

Methodology: Systematic Resource Mapping

Before prioritizing, we conducted a comprehensive landscape analysis across 15+ major diagnostic categories, examining:

  1. Existing self-help resources (workbooks, apps, online communities) for each specific disorder
  2. Evidence-based interventions and their amenability to AI delivery
  3. Global mental health workforce distribution using WHO data
  4. Technology adoption patterns and infrastructure constraints
  5. Cultural considerations affecting mental health help-seeking
  6. Intergenerational impact on attachment security and power-seeking behavior

Our analysis covered:

  1. Mood disorders (depression, bipolar I, bipolar II, cyclothymic disorder, dysthymia/persistent depressive disorder, disruptive mood dysregulation disorder, premenstrual dysphoric disorder)
  2. Anxiety disorders (generalized anxiety disorder/GAD, panic disorder, agoraphobia, social anxiety disorder/social phobia, specific phobias, separation anxiety disorder, selective mutism)
    1. Trauma and stressor-related disorders (PTSD, complex PTSD, acute stress disorder, adjustment disorders, reactive attachment disorder, disinhibited social engagement disorder)
    2. Obsessive-compulsive and related disorders (OCD, body dysmorphic disorder, hoarding disorder, trichotillomania/hair-pulling disorder, excoriation/skin-picking disorder)
  3. Personality disorders (Cluster A: paranoid, schizoid, schizotypal; Cluster B: antisocial/ASPD, borderline/BPD, histrionic/HPD, narcissistic/NPD; Cluster C: avoidant, dependent, obsessive-compulsive)
  4. Psychotic disorders (schizophrenia, schizoaffective disorder, schizophreniform disorder, brief psychotic disorder, delusional disorder, psychotic depression, substance-induced psychotic disorder)
  5. Neurodevelopmental disorders (ADHD, autism spectrum disorder/ASD, intellectual disabilities, communication disorders including speech sound disorder and childhood-onset fluency disorder/stuttering, specific learning disorders including dyslexia, dyscalculia, and dysgraphia, motor disorders including developmental coordination disorder/dyspraxia, tic disorders including Tourette syndrome)
  6. Substance use disorders (alcohol use disorder, opioid use disorder, cannabis use disorder, stimulant use disorder including cocaine and amphetamines, sedative/hypnotic/anxiolytic use disorder, tobacco use disorder, hallucinogen use disorder, inhalant use disorder, gambling disorder)
  7. Feeding and eating disorders (anorexia nervosa, bulimia nervosa, binge eating disorder, avoidant/restrictive food intake disorder/ARFID, pica, rumination disorder)
  8. Sleep-wake disorders (insomnia disorder, hypersomnolence disorder, narcolepsy, obstructive sleep apnea, central sleep apnea, sleep-related hypoventilation, circadian rhythm sleep-wake disorders, non-rapid eye movement sleep arousal disorders including sleepwalking and sleep terrors, nightmare disorder, rapid eye movement sleep behavior disorder, restless legs syndrome)
  9. Somatic symptom and related disorders (somatic symptom disorder, illness anxiety disorder/hypochondriasis, conversion disorder/functional neurological symptom disorder, factitious disorder, psychological factors affecting other medical conditions)
  10. Dissociative disorders (dissociative identity disorder/DID, dissociative amnesia, depersonalization/derealization disorder, other specified dissociative disorder/OSDD)
  11. Sexual disorders
    1. Sexual dysfunctions (erectile disorder, female sexual interest/arousal disorder, male hypoactive sexual desire disorder, female orgasmic disorder, delayed ejaculation, premature/early ejaculation, genito-pelvic pain/penetration disorder)
    2. Paraphilic disorders (voyeuristic disorder, exhibitionistic disorder, frotteuristic disorder, sexual masochism disorder, sexual sadism disorder, pedophilic disorder, fetishistic disorder, transvestic disorder)
  12. Disruptive, impulse-control, and conduct disorders (oppositional defiant disorder, intermittent explosive disorder, conduct disorder, antisocial personality disorder, pyromania, kleptomania)

For each category, we assessed resource availability (extensive/moderate/limited/very limited), identified gaps, and analyzed cultural/technological adoption patterns.

This categorization is one possible one among many. The complexity and ontological uncertainty of mental health as a field (at least in terms of nosology and diagnosis) is reflected in the abundance of various frameworks, such as the National Institute of Mental Health's Research Domain Criteria, research by the Hierarchical Taxonomy of Psychopathology, the Diagnostic and Statistical Manual, and the Psychodynamic Diagnostic Manual and related frameworks.

Key Finding: Dramatic Workforce Disparities

Using the latest WHO Mental Health Report data, we identified severe disparities in mental health workforce availability:

Global averages by World Bank income group (specialized mental health workers per 100,000 population):

  1. High-Income Countries (HIC): 67.2
  2. Upper-Middle-Income Countries (UMIC): 19.3
  3. Lower-Middle-Income Countries (LMIC): 2.4
  4. Low-Income Countries (LIC): 1.1

By WHO region:

  1. EUR (Europe): 80.4 per 100k
  2. AMR (Americas): 22.2 per 100k
  3. WPR (Western Pacific): 14.1 per 100k
  4. EMR (Eastern Mediterranean): 4.7 per 100k
  5. SEAR (South-East Asia): 4.0 per 100k
  6. AFR (Africa): 2.2 per 100k

This represents a 60-fold difference between highest and lowest resourced regions. In practical terms: a person with depression in Norway has access to ~80 mental health workers per 100,000 people, while someone in Uganda has access to ~0.1 – an 800-fold difference.

The Trauma-Tyranny Cycle: A Developmental Perspective on Long-Term Impact

Beyond immediate suffering, untreated mental health conditions – particularly trauma-related disorders and resulting attachment pathology – contribute to a self-perpetuating cycle that shapes political stability and conflict risk across generations.

The Cycle Model

The cycle operates as follows:

  1. Wars, societal collapse, and adverse childhood experiences → cause widespread trauma and chronic stress
  2. Trauma and parental mental health problems → disrupt healthy attachment formation in children
  3. Insecure attachment and unprocessed trauma → increase the susceptibility to (and rate of) power-seeking dictators
  4. Authoritarian leadership and poor institutional decision-making → increases risk of wars and societal collapse, perpetuating the cycle

This framework suggests that mental health interventions – particularly those addressing trauma, attachment, and personality pathology – have downstream effects on political stability, institutional quality, and conflict risk that compound across generations.

Evidence Base

Research supporting elements of this cycle:

Why This Matters for Prioritization

This framework suggests we should weight conditions not only by immediate burden but by their role in perpetuating intergenerational cycles of suffering and instability:

High long-term impact conditions:

High-risk populations:

Intervention modalities with cycle-breaking potential:

This lens makes conditions like PTSD, personality disorders, and perinatal mental health higher priority despite some challenges, because successfully treating one generation protects the next.

Prioritization Framework

We developed a multi-tier framework weighing 20+ criteria across seven domains:

Tier 1: Core Feasibility

Safety & Risk Profile

Key insight: This criterion should filter out conditions before other considerations. Active psychosis, acute suicidality, severe eating disorders in crisis, and mania present risks that outweigh potential benefits of unsupervised AI intervention.

Language Capacity

Technology Access & Literacy

Equity & Justice

Cultural Sensitivity

Transparency & Limitations

Tier 2: Impact Potential

Mental Health Workforce Gap

Disease Burden & Prevalence

Stigma & Barriers to Traditional Care

Attachment Security Impact

High impact: Perinatal depression/anxiety, PTSD, substance use, personality disorders (all affect parenting)

Moderate impact: Depression, anxiety in parents; childhood trauma-related conditions

Power-Seeking & Authoritarianism Risk

High impact: Cluster B personality disorders, especially NPD/ASPD combinations; trauma creating "might makes right" worldviews

Moderate impact: Any condition improving emotional regulation and reducing reactivity to threats

Conflict & Instability Risk

High impact: PTSD in conflict zones, ASPD, substance use disorders, impulse control disorders

Moderate impact: Conditions affecting judgment and emotional regulation

Critical Developmental Windows

High impact: Adolescent/young adult populations; perinatal interventions; parenting support

Population-Level Resilience

High impact: Trauma healing, attachment-focused interventions, mental health literacy programs

Tier 3: AI Suitability

Amenability to Structured Interventions

AI is most effective for conditions with structured, manualized treatments:

Self-Help Amenability

Data & Training Resources

Tier 4: Market Gap Analysis

Existing Digital Solutions

Our finding: Dramatic inequality mirrors workforce gaps. Most mental health apps target English-speaking HIC markets. Very few quality apps exist in Hindi (500M+ speakers), Bengali (230M+ speakers), or Tamil (80M+ speakers). African markets almost entirely neglected except South Africa.

Cultural Adaptation Needs

Existing Workbook/Professional Resource Availability

Tier 5: Strategic Considerations

Scalability Potential

Regulatory & Liability Landscape

Monetization Potential

Partnership Opportunities

Measurement & Validation

Condition Prioritization: Rankings and Rationale

Using this framework, we ranked conditions by overall suitability. Note that the assessment of fuzzy regional factors of suitability is heavily informed by AI.

Tier 1: Highest Priority

PTSD (Prioritize Conflict-Affected Regions)

Personality Disorders – Strategic Focus on Cluster B (NPD, ASPD, BPD, HPD)

Our team's unique positioning: Given team lead's connections in NPD/ASPD/HPD communities and MBT training, we have potential advantages in serving this highly stigmatized population.

The compassionate case: As I've argued elsewhere, people with NPD and ASPD are not “evil” – they are using brilliant childhood adaptations to survive impossible situations. These adaptations become maladaptive in adulthood but can heal with appropriate support, typically in just a few years of therapy. Many individuals with these conditions desperately want help but cannot access it due to stigma, cost, and scarcity of trained therapists.

The strategic case: The overlap between Cluster B traits and positions of power means that even small improvements in this population have outsized effects on institutional quality, conflict risk, and the next generation's wellbeing. If we can help even a fraction of people with these conditions, the downstream effects on politics, violence, and intergenerational trauma transmission could be substantial.

Possible approach: Focus on psychoeducation, mentalization skills practice, emotion regulation – NOT replacement for intensive therapy but potentially helpful adjunct for people unable/unwilling to access traditional care due to stigma. Clear about AI limitations. Strong safety protocols for violence risk. Initial target: adults with NPD/ASPD seeking help (not those court-mandated or uninterested in change).

Conduct Disorder / Childhood Trauma Interventions

Perinatal Mental Health (Depression, Anxiety)

Tier 2: High Priority

Depression (Mild–Moderate)

Anxiety Disorders (GAD, Social Anxiety, Panic)

Substance Use Disorders (Harm Reduction Focus)

Tier 3: Medium to Low Priority

Insomnia (Primary & Comorbid)

OCD

ADHD (Adults & Adolescents)

Somatic Symptom Disorders

Bipolar Disorder

Eating Disorders

Psychotic Disorders

Geographic Prioritization: Country Rankings

Using mental health workforce data (per 100,000 population), World Bank income classifications, language accessibility, technology infrastructure, and conflict/trauma exposure, but ignoring strategic, marketing, or funding considerations. Fuzzy regional, cultural, and historical impressions again draw heavily on AI.

Tier 1: Highest Priority Markets 🎯

India

Pakistan

Afghanistan

Nigeria

South Sudan

Democratic Republic of Congo

Myanmar

Kenya

Bangladesh

Yemen

Tier 2: Secondary Priority Markets

Syria (ongoing conflict, Arabic language barrier but extreme need)

Ethiopia (123M, recent Tigray conflict, English educational language)

Sudan (46M, ongoing conflict, English secondary)

Tanzania (65M, LIC, English/Swahili)

Uganda (47M, LIC, English, LRA conflict legacy)

Nepal (30M, LMIC, English, Hindi understood, Maoist conflict legacy)

Open Questions and Request for Feedback

We welcome any feedback, and are particularly interested in:

  1. Prioritization blind spots. What important criteria are we missing? What are we overweighting or underweighting?
  2. Funding and partnerships. Can we safely bootstrap in the US with VC funding and expand to other countries later?